Frequently Asked Questions

  • What is Iceopro.com ?

    Iceopro.com is a new freelance platform that allows companies to find and directly contact freelancers, self-employed professionals, independent contractors, craftsmen, skilled tradespeople with no commissions and no intermediaries.
    Halfway between a professional directory and a direct-connection tool, Iceopro.com is open to all business sectors and operates both nationally and internationally.

  • How is Iceopro.com different from other freelance platforms ?

    Unlike traditional freelance marketplaces like Malt, Codeur.com, or Fiverr, Iceopro.com operates with a zero-commission model and never interferes in your discussions or collaborations.

    How Iceopro.com works :
    > Companies directly reach out to freelancers and independent contractors based on their needs
    > Professionals remain fully autonomous, setting their own prices, terms, and working methods.

  • Who is Iceopro.com for ?

    Iceopro.com is a platform dedicated to professionals and is specifically designed for :

    > For companies, public organisations, and associations
    - Looking for reliable freelancers or independent service providers.
    - Seeking a simple, fast service with no hidden fees.
    - Wishing to avoid commission-based platforms or other costly solutions.

    > For freelancers, independent service providers, craftsmen, and skilled tradespeople
    - Who want to gain professional visibility.
    - Who are looking for clients without going through tenders or algorithms.
    - Who want to keep full control over their rates and working conditions.

  • How does the matching process work on Iceopro.com ?

    Iceopro.com does not intervene in the exchanges and does not take any commission :
    > Companies contact freelancers or independent service providers directly whenever they need them.
    > Freelancers and independent professionals can reply to requests posted by companies.
    > Once contact is made, both parties agree directly on the terms of their future collaboration.
    > No commission is charged, and no contract is imposed, the collaboration is entirely free and handled between professionals.

  • Do users have to pay to register on Iceopro.com ?
     

    Iceopro.com does not take any commission on your collaborations.
    However, to ensure the reliability of all profiles, a membership fee is required at registration :

    Companies Plan
    > Annual plan : €120/year
    Access the directory at any time, contact unlimited service providers, and publish unlimited requests.

    Freelancer / Independent Provider Plan
    > Monthly plan : €10/month
    Flexible — can be activated or paused depending on your availability.

    > Annual plan: €85/year
    Cost-effective and provides continuous visibility.

    There are no additional fees !

    All plans renew automatically, with no long-term commitment, and can be modified at any time from the “My Plan” section of your account.

  • What types of freelancers and independent service providers are available on Iceopro.com ?

    Iceopro.com brings together freelancers, independent contractors, and skilled trades professionals from every sector, including :

    > Administrative : independent assistants, accountants, administrative support specialists, interpreters…
    > Industrial & Technical: welders, pipefitters, maintenance and repair technicians, automation and programming specialists…
    > Craftsmen : plumbers, carpenters, painters, drywall and renovation experts, electricians…
    > Digital & Tech : web developers, graphic designers, SEO experts, social media managers, cybersecurity professionals…
    > Sales & Customer Relations : field sales, telesales, business development, sales administration…
    > Service Professions : trainers, security agents, event staff, caterers, massage therapists, drivers, cleaning professionals…
    > Consulting : HR consultants, business and strategy consultants, coaches, auditors…

    A smart keyword-search engine allows you to easily find the right services and the exact expertise you need.

  • Is it possible to publish project offers or calls for tenders on Iceopro.com ?

    Absolutely ! Companies registered on Iceopro.com can :
    > Post unlimited mission offers and project requests, both nationally and internationally.
    > Choose one or several freelancers from the directory and send group requests instantly.

    Iceopro.com is designed primarily for direct contact between businesses and independent professionals whenever a need arises.

    To manage their visibility and avoid too many messages, freelancers can hide their profile and may prefer replying to published requests instead.

    If you don’t find the ideal provider, simply “publish a request” and let professionals come to you.

  • How and when can I cancel my subscription on Iceopro.com ?

    Subscriptions can be cancelled at any time before the automatic renewal date, which corresponds to the end date indicated in the “My Plan” section.

    > Log in to your account
    > Click on “My Plan”
    > Access your Stripe account to modify or cancel your subscription

    Your account will remain active until the end date shown in the “My Plan” section.
    You can reactivate your account at any time.

    For more information, please refer to our General Terms and Conditions.

  • Can I get a refund for my subscription ?

    Once your payment has been processed, refunds are no longer possible.
    However, you may cancel your subscription at any time before the end date (the automatic renewal date) indicated in the “My Plan” section.

    For more information, please refer to our General Terms and Conditions.

  • Can I reactivate my Iceopro.com account after cancelling my subscription ?

    You can reactivate your account at any time by signing in with your original login details.
    Please note that Iceopro.com does not keep your data forever.
    After a certain retention period, your information is permanently deleted.

  • Why do all users need to pay a membership fee on Iceopro.com ?

    On Iceopro.com, every user, whether a company or a freelancer, pays a membership fee when signing up.

    This model ensures mutual commitment and brings several strong advantages :
    No commissions and no intermediaries, ever.
    - A reliable, high-quality network with active and up-to-date professionals.
    - A secure, transparent, and respectful space that encourages long-term collaborations.
    - A real alternative to free platforms that often suffer from inactive or outdated profiles.

    This fee keeps Iceopro independent, without ads, without selling data, and focused on delivering a clean, trustworthy, and efficient professional matching service.

  • What happens if I can’t find the freelancer or independent professional I need in the directory ?

    Iceopro.com’s primary goal is to enable companies to contact freelancers directly whenever they need support.

    To manage their visibility and avoid too many messages, some freelancers choose to use “hidden mode”. When this is activated, they prefer replying to posted requests rather than receiving direct contact.

    If you don’t find the right freelancer in the directory, just publish a request on the platform. This allows interested providers, including those with hidden profiles, to contact you directly.

  • Why should you consider becoming a freelancer or independent professional ?

    Choosing to become self-employed comes with several major advantages.
    Getting started is simple, and the administrative and management processes are far lighter than in traditional employment.
    You only pay contributions on the turnover you actually earn, making it a flexible and accessible way to start your own business, supplement your income, or stay professionally active during retirement.

    Above all, you gain the freedom to work on your own terms, at your own pace, with complete flexibility.

  • What benefits do companies gain from working with freelancers and independent service providers ?

    Working with freelancers and independent professionals offers strong advantages for companies of all sizes and sectors :

    > Agility & responsiveness
    Freelancers can be activated quickly for short missions, specific projects, or temporary support, adapting smoothly to your organisation and deadlines.

    > High-level, specialised expertise
    Most independents have niche or specialised skills, technical, digital, administrative, which means immediate efficiency without additional training.

    > Cost control & transparency
    No payroll costs, no commitment, no long-term obligations. You only pay for the work delivered, with zero commission or hidden fees on Iceopro.

    > Significant time savings
    Iceopro provides direct access to a reliable pool of freelancers—no need to prospect, search across multiple platforms, or wait for candidates.

    > Total contractual freedom
    You agree directly with the freelancer on the mission details: timeframe, pricing, method of collaboration, deliverables, and more.

    > Support for local entrepreneurship
    Working with independents strengthens local economies and builds long-lasting, human business relationships.

    With Iceopro.com, everything becomes simple : find qualified freelancers, contact them directly, and collaborate without intermediaries or commission, exactly when you need them.