Frequently Asked Questions

  • I am a company, how do I register on iceopro.com?

    Nothing's easier !

    Click on “register”

    Select "Company"

    Fill in your details

    Start your search or post an offer!

    Registration is free for companies looking for service providers.

     

  • I am a Freelancer how do I register on iceopro.com?

    Nothing's easier !

    Click on “register”

    Select "Freelancer"

    Fill in your details

    Choose your package: Iceopro Monthly or Iceopro Annual

    Once registered, create your profile Click on “register”: Your profile is now visible on iceopro.com and companies can contact you directly to request your services. You can also contact companies looking for service providers, consult, respond to or select their offers.

     

  • I can't find my activity in the list of categories, is it possible to add it?

    Of course ! Contact us specifying the category you wish to add.

    Our technical team will solve this problem as soon as possible.

    To know: searches are carried out by keyword, you can add several terms to describe your activity and thus be more visible.

     

  • I'm a company, why work with Freelancers ?

    Working with Freelancers allows you to find quick solutions to your professional needs.

    You collaborate with professionals, responsive and flexible.

    Iceopro.com does not intervene in your exchanges or your future collaborations.

     

  • I am a freelancer, why register on iceopro.com?

    Iceopro.com allows your company to be visible to professional customers looking for service providers specifically.

    In addition to being a directory, you can create a precise profile by describing your activity and your skills, add photos of your achievements and links to social networks.

    This allows companies looking for service providers to find the right professionals to meet their needs.

    By being registered on www.iceopro.com, you will also be able to consult the offers and contact the Companies freely.

    Iceopro.com does not intervene in your exchanges or your future collaborations.

     

  • Can I register as a Freelancer and also as a Company to search for service providers ?

    It's possible !

    As a Freelancer, you may need to collaborate with other Freelancers.

    You can therefore also register as a Company looking for service providers.

    To do this, you will just have to create accounts with different email addresses.

     

  • How is the connection made between Companies and Freelancers ?

    Iceopro.com is only a platform for connecting professionals.

    Companies and Freelancers, registered on www.iceopro.com, can contact each other on the site freely by sending each other messages.

    Once contact has been established, they agree directly between themselves on their future collaboration, without any intervention from Iceopro.com.

    There are no hidden costs, nor any commission taken on the service.

    For more informations, see our Terms and Conditions.

     

  • When and how can I cancel my subscription on iceopro.com?

    Subscriptions can be canceled at any time before the automatic renewal date which corresponds to the end date indicated in the "My plan" section.

    Sign into your account, From the "My plan" section, access your "Stripe" account to modify or cancel your plan.

    Your account will remain active until the end date indicated in the "My plan" section.

    You can "reactivate" your account at any time.

    For more informations, see our Terms and Conditions.

     

  • Can I get a refund for my subscription?

    Once your payment has been made, refunds are no longer possible.

    However, you have the option of terminating your subscription at any time before the end date (date on which the package is automatically renewed) specified in the "My package" section.

    As a reminder,

    The monthly Iceopro plan commits you to one month

    The annual Iceopro package commits you for twelve months

    For more informations, see our Terms and Conditions

     

  • After termination, can I reactivate my account?

    You can recover your account at any time by logging in using the same identifiers.

    But don't wait too much, iceopro.com does not keep your data forever, after a certain period, your data is deleted.

     

  • Why is a contribution required from freelancers?

    Many free professional databases display hundreds of profiles that are no longer up to date.

    A contribution is requested from the Freelancers to encourage them to update their account and thus help to offer a relevant and qualitative list to professional clients.

     

  • I am an individual, can I register on iceopro.com?

    No, www.iceopro.com is reserved exclusively for professionals.